Life insurance is an important and integral part of comprehensive
and sound financial planning. A life insurance policy is a legal
contract between you and the life insurance company. While
price is an important consideration, the terms and conditions
of the contract are of utmost importance.
In simple terms, you
agree to pay money in regular installments (the "premium") and
the insurance company (subject to the terms, conditions,
limitations and exclusions of the contract) agrees to pay
a sum or sums of money if you die and/or if certain other event(s)
or actions or situations occur while the policy is in force
as set out and defined in the contract. Just like any other
contract, life insurance contracts have terms, conditions, limitations
and exclusions. Some life insurance contracts are relatively
'simple' whereas others are highly complex legal-financial documents.
Tip: Make sure that you understand the policy, its terms,
conditions, limitations and exclusions before you accept the
policy. Any ambiguity should be clarified in writing.
Remember, if a policy 'type' appears to be 'simple', that doen't
necessarily mean that the contract wording is simple.
Caution for Internet Term Insurance Shoppers:
The Internet is a
wonderful resource of archived information. Used properly
and with the understanding of its limitations, the Internet
can be a valuable added research resouce. The Internet
is also an inexpensive and easily available advertising resource.
Since about 1995, numerous term insuranced sales and sales lead
solicitation websites have sprung up - and new ones are sprouting
daily. As a general rule, the fewer qualification questions
that are asked the less reliable are the quotations and illustrations
presented to you. The following are a few tips that you
may wish to consider:
A. Unless
you wish to receive sales solicitations, avoid giving your name
and contact information at Internet term insurance sites.
B. Don't
assume that any site surveys or compares virtually all the companies
or options. If you use the Internet to research insurance
costs, don't limit yourself to one site; visit at least three.
Then, equipped with any knowledge that you may acquire, contact
your trusted insurance and/or financial advisor for professional
advice.
C. Keep
in mind that the fewer qualification related questions that
are asked at the web site, the less reliable the quotations
and comparisons at the site will be. Also keep in mind
that a company that appears very competitive for "ultra preferred"
or "preferred plus" rates may not be as competitive with their
other alternatives if you do not qualify under the "ultra preferred"
or "preferred plus" acceptance rules.
D. If you
are considering term insurance, insist of full and detailed
disclosure of guaranteed renewal costs and conversion options,
if any.
E. DON'T
cancel any exisiting life insurance just because you see what
appears to be a lower cost advertised on the Internet.
If you choose to go with what appears to be a lower cost option,
get the agent to complete a detailed comparison of your existing
coverage and the proposed new coverage, have the agent complete
the application fully, wait until the policy is issued AND delivered
to you, and read the policy carefully before making yourl decision.
Remember (and confirm with the agent) that in most cases you
can return a new policy for cancellation and a full refund within
10 days after its delivery to you by the agent.
F. Seek independent
advice by a local, trusted, insurance professional BEFORE making
any decision to purchase life insureance over the Internet and
ask the agent to supply you with a current LifeGuide market
survey of options.
Tip:
If you consider purchasing life insurance over the Internet,
request a copy of the illustration and of the policy contract
wording before you sign. Then, make sure that you read
and understand the policy, its terms, conditions, limitations
and exclusions. Any ambiguity should be clarified in writing.
Trap:
"No agent" Mail order and "No Agent", Internet-sold life insurance
Tip:
The slick sales pitches of "no-agent", mail order and
"no commissioned agent - buy over the Internet" life insurance
ads are best to ignore.
The
insurance peddled by these canned sales pitches may turn out
to be more expensive than competitive insurance normally available
on the market. {Note: This is most likely one of
the reason that such sales operations sometimes refuse to provide
information to have their claims - and their rates - compared
independently with the offerings of their competitors.}
Check
the term and life insurance market pricing and trends at http://www.winquote.net or
http://www.term.ca
or http://www.consumerterm.com.
These consumer information sites are maintained for your benefit
as a consumer, to provide you with access to unbiased, comprehensive
and objective independent resource. After examining your
options at http://www.winquote.net or
http://www.term.ca
or http://www.consumerterm.com,
seek the advice and assistance of a qualified professional life
insurance agent, broker or financial planner to help you assess
your needs and to choose the life insurance contract that best
suits your requirements and your budget. Each of
the sites provides you with a search engine and massive database
of thousands of qualified, duly licensed and properly equipped
insurance and financial planning professionals - including names
and telephone numbers. Most likely you'll end up paying
less than for "mail order" or "internet order" insurance AND
you receive knowledgeable personal advice and attention.
Why pay more to get less?
It
is also important to remember that the application forms a part
of the life insurance contract. An error on the application
could void your contract and could result in no coverage at
all. Meet with the agent face to face and ask questions.
A good and knowledgeable agent will be happy to respond and
explain the coverage. Don't take "don't worry" for an
answer. You, as a consumer, have a right to clear and
full disclosure! Don't gamble with mail-order or Internet-order
term or other insurance.
Trap:
Signing a life insurance application before carefully reading
and reviewing each question and answer
Tip:
Never sign before you carefully read the application or unless
you agree with all entries made thereon.
Remember, the application
forms part of the contract. Check to make sure that the
application is fully and properly completed. "If in doubt check
it out!" Don't be shy of asking questions and don't be shy to
elaborate on your answers to the application questions. A professional
and knowledgeable life insurance agent, broker or financial
planner will be more than happy to explain each and every item
to you. Don't take a comment such as "it's not important" as
an answer. Every item on the application is important
and may affect your coverage.
A fully and properly
completed application will expedite issuance of the policy and
will reduce the potential of difficulties later on.
Be particularly
careful about "clicking" a "signature" for life or term insurance
on the Internet.
Before "clicking":
a. Is the entirety of the completed application
displayed to you on-screen when you are asked to click?
b. Are you certain that you fully understand each
question and that the questions are clear and unambiguous?
c. (If there is "fine print") Did you read and fully
understand the entirety of the fine print?
d. Have you received independent advice and compared
against available options with an insurance broker/agent or
financial planner or through an independent consumer information
site?
e. Have you printed off a complete copy of the application
form?
f. Are you sufficiently confident about the security of
your private information when it is transmitted over the World
Wide Web?
If the answers to
any of the above questions is "no" or "not sure", you may be
better off to hold off and to consult with an independent advisor
before proceeding further.
Addendum re Internet
insurance applications: Guard your privacy!
There are two "types" of life insurance "application" forms
pushed at consumers over the Internet. The first are 'real'
applications by insurance companies that are "web enabled".
The second type - and the type to be viewed with skepticism
- are not real insurance company approved application forms
but are intended for the collection of private consumer information
by the site operators. The collected private information
is then sometimes sold by the "sales-lead" site operators to
third parties. Regretfully, this second type is sometimes
pushed at consumers and misread as if it was a legitimate insurance
company authorized application.
Tip:
If you are considering the completion of what is presented to
you as an electronic life insurance application but have even
the slightest doubt that it is a legitimate, insurance company
authorized insurance application form, it is best not to take
any chances with your right to privacy. It is also worthwhile
to keep in mind that "sales lead" solicitation site operators
and "data-mining" web-sites may fall outside the jurisdiction
of insurance and financial service regulators.
Trap: Replacing your existing life insurance
contract without very careful examination of available alternatives.
The following are some of the reasons why replacing an existing
life insurance contract may not be to your benefit. Replacement
of existing life insurance without extra care and attention
may be dangerous to your wealth.
- Contract arrangement costs (known as acquisition costs)
have already been paid by you for the existing contract. By
replacing the contract, you may be paying for these acquisition
costs again. Acquisition costs include but are not limited
to:
- Advertising and Commissions
- Medical examination fees
- Underwriting costs
- Administration costs
- The cost of insurance portion of the premium for life insurance
is dependent on the age at which you purchase the life insurance
contract. Since the existing contract was likely purchased
at a younger age, it is very likely that you will be paying
more for a new contract having the same or similar benefits.
- Most life insurance contracts contain clauses which may
lead to denial of payment (denial of claim) by the insurance
company during the early years of the term of the contract.
The two most common exclusions, normally applied during the
first two years of the contract, are the suicide and incontestability
clauses. These clauses may have already expired in your existing
contract (this is to your benefit) while in the replacement
contract these clauses may be in force again (certainly not
to your benefit).
- (Canada) Replacement of a contract of life insurance which
was acquired prior to December 2, 1982 (or in the case of
corporate insurance, June 29, 1982) may cause the loss of
valuable tax advantages.
- Since your health may have changed, your insurability (acceptability
to the insurance company) may be adversely affected. A replacing
contract may therefore be more costly and may contain additional
contractual restrictions and/or limitations.
Tip:
If someone suggests that you replace your existing insurance,
take the following common-sense financial self defense steps:
- 1. Before agreeing to complete an application for a replacement
policy, demand to receive a fully completed and signed
"Basic Disclosure Statement Regarding Replacement of Contracts
of Life Insurance" for each of the policies considered
for replacement and do not terminate the existing policy.
It is your right to receive full disclosure before being asked
to sign an application for "new" insurance. Also, make
sure to insist on a copy of the sample contract wording for
the proposed "new" policy!
- 2. If the replacement is recommended by someone because
your needs have changed, consult with the existing insurer
( the insurance company who you have the existing insurance
policy with) to see whether the existing contract could be
amended to suit your current needs. (You may be able to avoid
some or all of the costs and traps associated with replacement)
- 3. Get at least one other opinion from an independent
life insurance or financial planning professional.
Trap:
Replacing existing individual life insurance with creditor group
life insurance.
The sellers of group
creditor insurance normally refer to such life insurance as
"Mortgage Insurance", "Credit Card Balance Insurance", "Loan
Balance Insurance" etc.
Tip:
Don't do it!
In addition to the
other hazards involved with replacing of life insurance contracts
(see above), the following hazards, risks and uncertainties
are added when individual life insurance is replaced
with group creditor insurance:
- Group creditor insurance coverage often decreases
as you pay off the loan or mortgage but the premiums you have
to pay often remain the same or even increase over time.
- Normally you cannot continue with the same group insurance
if you decide to re-finance the mortgage or the loan with
another lender. If your health or other factors affecting
insurability change, it may not be as easy to shop the market
for the best loan rate and to keep the insurance.
- If your health or insurability deteriorates, you run the
risk of your lender getting this information and this, in
turn, may affect your ability to renew or continue with the
loan itself.
- With group creditor insurance, the creditor is almost always
the beneficiary.
- If the policy expires before you do...they profit
- If you expire while the policy is still in force...they
are usually the beneficiary.
- You will rarely, if ever, get a fair opportunity to fully
examine the policy contract. (Normally all you receive is
a single 'certificate' which is subject to the Master Policy
which, of course, you don't normally get)
- You have less regulatory protection since the regulators
rarely, if ever, require that the creditor complete a comparison
disclosure form when they replace individual insurance with
their group creditor insurance.
- You have far less control and the group creditor life insurance
may be canceled with little or no notice to you.
Trap: Snappy, so called "needs analysis"
Snappy, so called "needs analysis" that are short on substance
but long on the gab can be next to worthless. Often,
these 'quickies' are merely part of the sales pitch. A
proper needs analysis is detailed and takes into account your
existing insurance, your existing financial resources and assets,
government benefits, your income needs, your tax liabilities,
other liabilities etc. Beware of so called "analysis"
that fails to take inventory of your existing coverage and existing
liquid cash resources. Also see the above
caution with respect to replacing existing coverage
In a proper needs
analysis, details are shown clearly in an easy to follow and
understand format. A proper insurance needs analysis
also provides for adequate reserving for unforeseen expenses
and liabilities. The preparation of a full, fair and proper
needs analysis requires the right tools, such
as those provide on LifeGuide or on other professional financial
planning software. Proper insurance needs analysis may
also require the knowledge and expertise of a qualified life
insurance agent, broker or financial planner.
Tip:
Avoid the risks of quick n' snappy so called 'needs analysis'.
Trap: Sweeping statements and so called 'advice'
by self-serving "experts"...
such as "Replace your
life insurance every 10 years", "Consider convertible policies
only if you are in bad health", etc. are outright dangerous.
"Always buy term" is as wrong as "Always buy cash-value policies"
and is as wrong as "Universal life is the universal solution".
Sweeping statements and generalizations like these are a sign
of lack of knowledge or lack of care or both.
Tip:
Avoid falling into these traps. Check the relevant professional
qualifications of self-appointed "experts"; often they have
none! Just because they have good writing skills or have
managed to get articles into print doesn't mean or even indicate
that they are insurance or financial "experts". Consult
with a qualified life insurance professional or financial planner
who will review your individual needs and make recommendations
based on your individual financial requirements
and resources.
Trap:
Life insurance market comparison 'surveys' based solely and
only on 'Initial Term Premium rates'
Would you base your decision to purchase a home or a car only
on the down payment amount? Not likely. Shopping for life
insurance merely and only on the basis of 'initial' premiums
is analogous to shopping for a car or house merely and only
on the basis of the 'initial' down payment.
Initial premium
only comparison 'surveys' for life insurance are lacking and
can lead to very costly serious consequences. In contrast to
automobile and home insurance policies which are normally short
term (usually 1 year policies with no guarantee of future renewal
rates or benefits), life insurance contracts are normally purchased
for the long term. Life insurance contracts normally contain
guarantees of renewal rates and future benefits which also need
to be taken into account. For term insurance comparisons,
check for premium amounts and guarantees for the duration of
the initial level premium period as well as for renewals
beyond the initial level premium period.
Tip:
If you are price comparing on the Internet, choose sites
that disclose renewal costs and that also provide disclosure
of the final expiry year (the year beyond which the policy cannot
be renewed). When speaking to a representative, demand
a comprehensive survey of policies offered by different insurance
companies which takes into account the cost and net cost.
Tip:
If you are price comparing on the Internet,
check on at least three sites. Choose sites where your
comparison is not limited to only one mode of premium payment.
For example, if you cannot afford to pay the quoted premiums
annually, don't assume that the monthly cost will be 1/12 of
the annual but check on the monthly costs instead. If
the site is limited and restricted only to one premium payment
mode "comparisons" go to a site that will disclose all four
premium payment modes (Annual, Semi-Annual, Quarterly and Monthly).
Trap:
Artificial, overly optimistic projections of values for dividends
on 'participating' policies
This trap is similar
to the trap set by artificial, undisclosed, elimination of policies
or companies from a computerized 'survey'. The trap is set to
make you believe that dividend results will be higher than the
average long-term performance. Due to the power of compounding,
this trap could cost you thousands of dollars.
Tip:
If the survey involves illustrations of 'participating'
policies (policies offering 'dividends'), please remember that
'dividends' are projections and not guarantees of future
results or performance.
Demand a written
disclosure of long-term past performance and of present performance.
Also demand a full disclosure of the projections and projection
rates used on the illustration.
Trap:
"Premium Offset" illustrations which promise a "quick-pay"
arrangement where the policy will be "paid-up" early using "policy
dividends".
Tip:
Remember, life insurance policy 'dividends' are usually NOT
GUARANTEED!!!
Unless the company
is prepared to provide you with a written guarantee of
a minimum level of dividends, it is best to make very conservative
assumptions of very low dividends or no dividends at all.
Trap:
Artificial, overly optimistic projections and assumptions
of fund growth in 'Universal life" policies
This trap is vicious
and can lead to significant, unplanned, additional costs.
'Universal Life'
policy contracts are meant to combine the advantages of term
insurance with the advantages of favourable tax law and regulations
and with the advantages of choice of investment options.
'Universal Life' policy contracts can also be an effective and
powerful estate planning vehicle. On the other hand, non-guaranteed
investment options that may be offered could (unless otherwise
guaranteed in the contract wording) create losses rather than
gains.
Tip:
Ignore overly optimistic projections and return on investment
assumptions that sound too good to be true!!! Deal with
independent agents/brokers who have the knowledge and experience
and who are properly equipped to independently compare the various
Universal Life offerings on the market. When purchasing
a 'Universal life' policy or any other type of policy, demand
full disclosure of the terms and conditions of the policy contract.
Trap:
Purchasing a life insurance policy as an RRSP or tax shelter
without comprehensive tax and financial planning.
This trap, while
possibly a short-term gain, may turn into a costly, long-term
pain.
Tip:
Never purchase a life insurance policy as an RRSP or as a tax
shelter without extensive consultations with qualified life
insurance, financial and tax planning professionals.
Always seek professional
advice if you are considering registering a life insurance policy
as an RRSP or using a life insurance policy as a 'tax shelter'.
There are many potential pitfalls, especially with registering
a life insurance policy as an RRSP and there are often much
better alternatives available. A good strategy to reduce the
chance of hasty and costly mistakes is to avoid registering
a life insurance policy as an RRSP during the annual RRSP "Hype-Season"
(During the months of January and February).
Trap:
Shiny glossy sales brochures, 'get rich quick' schemes,
slick 'retire early' commercials etc.
Tip:
Remember the 'golden rule': "If it sounds too good to be true
then it likely isn't true".
Anyone with a few
dollars or the ability to borrow a few dollars can have shiny,
glossy brochures printed. Don't be blinded by the shine!. 'Get
rich quick' schemes and slick 'early retirement' commercials
are best to ignore. Sound financial planning requires careful
consideration of needs, resources and alternatives. Impulsive
financial decisions, regardless of how motivated, are the antithesis
to sound and effective financial planning. Seek the advise and
service of qualified life insurance and financial planning professionals
and ignore fancy sales brochures, get-rich-quick schemes and
slick 'retire early' commercials.
Trap:
Sweeping, generalized claims such as "Our premiums are the lowest"
or "We beat our competitors by 20%, 50%, 70% or more"
Tip: Be skeptical of such claims.
Thousands
of independent life insurance and financial planning professionals
are equipped with the LifeGuide Professional software.
Ask an independent professional equipped with LifeGuide to check.
If they really have the lowest premiums, it's likely that they
have made every effort to have their policies and premiums listed
on the LifeGuide software - it would be to their advantage to
do so. If they have not taken advantage of the opportunity,
ask yourself "why"?
Trap:
Not understanding your policy fully
Tip:
Read your policy and review your policy and policy annual statements
at least once a year.
Life
insurance policies, like other insurance policies, are legal
contracts. These contracts are drawn up by lawyers - not
your lawyers but the lawyers of the insurance company.
Some contracts are easier to read than others but all require
proper and good understanding. The following is a short-list
of some of the items that must be clear (Note: This is not an
exhaustive list but merely a list of some of the more obvious
key items):
For
all policies:
-Are the premiums guaranteed?
-Is the coverage amount guaranteed?
-Is the policy "subject to" the clauses
of another legal document such as a "master group policy" (If
that's the case, have you read and understood the "master policy"?)
-Is the policy cancelable by the insurance
company?
-Have you been supplied with a copy of
the application upon which the policy is issued and is all the
information in the application true and complete?
-Is
there anything 'missing' on the application? Were all
questions fully and accurately answered and the answers fully
and accurately noted?
-Is all the personal information in the
policy, including spelling, age, etc. correct?
-Is the beneficiary correctly noted and
as per your instructions?
For
"term" policies:
-Is the coverage renewable? If yes,
what is the maximum guaranteed renewability period?
-What are the renewal rates, how soon
will the policy premiums increase and how much will the increase
be?
-After the initial premium period is over,
how often will renewal premiums increase?
-If the policy is "convertible":
-What named policy
is it convertible to
-Does the company currently
offer a conversion policy?
-Can you convert immediately
if you needed to?
-When will the policy
no longer be convertible?
-Does the company publish
the premiums for its conversion policy?
-Does the company offer
a range of choice for conversion?
Caution:
Renewability and convertibility are important features in term
insurance. However, not all term insurance is renewable
and not all term insurance is convertible. In some instances,
the "conversion" policies may be much higher priced. If
you can't absolutely predict what your health and life insurance
needs will be 10 or 20 years from now, don't gamble with these
important features.
For
"permanent" policies:
-Will the coverage remain fixed or is
it periodically "adjustable" by the insurance company?
-Are future insurance premiums guaranteed
or are these "adjustable" by the insurance company?
-Are all benefits in the sales illustration
fully and clearly included in the policy?
-What are the "administration" and/or
"management" charges?
-(On annual review): Are policy
values (cash values (and fund values in Universal Life Policies))
at least as much as shown on an original sales illustration?
-Does the status of the policy indicate
any potential tax ramifications?
Additional
Tips and General Information
1.
There are significant cost differences among life insurance
companies for the same type and amount of coverage.
No one company is either always best or always worst. It is
always wise to check the offerings of various life insurance
companies.
To 'check out the
market', you can interview a large number of agents, each showing
you their company's proposal. Two significant difficulties with
this method are:
a. Who is prepared to endure dozens of hours of sales talk?
b. You need to have extensive knowledge of life insurance or
you may end up 'comparing apples and oranges'.
Consult with a licensed,
experienced and qualified life insurance and financial planning
professional and request a personalized LifeGuide comparison research report.
2.
'Ratings': These are neither a promise nor a warranty
- nor a reliable indicator - of an insurance company's long-term
stability, claims paying ability or solvency. If the agent
claims that they are have him/her sign a personal guarantee.
If
you are presented with 'ratings' during the sales or presentation
process - such as to recommend one company over another on the
basis of 'ratings', ask the presenter to provide you with a
full, written and detailed explanation of the methodology used
to produce and establish the rating (including the dataset),
the date of the data (not the date of the rating but that of
the underlying data) that was used to establish the rating AND
the disclaimer of the rating agency. Do NOT rely merely
on a letter or number symbols unless the sales representative
is prepared to sign an undertaking that (s)he guarantees the
validity and your understanding of the meaning of the letter
or number ratings. ...at least this way, when and if there
is a problem with the reliability of the 'ratings' as presented,
you may be able to consider litigation against the presenter's
Errors and Omissions insurance.
If
a sales person suggests that the rating predicts the stability,
claims paying ability or solvency of an insurance company, demand
that (s)he puts her/his guarantee of his suggestions in writing.
This way, you may possibly have some recourse in the event that
the suggestion is inaccurate.
3.
The size of an insurance company is not an assurance of long
term financial strength of longevity.
The demise of Confederation
Life, one of Canada's largest and oldest companies is a good
example. Actually, two of the total of three Canadian companies
that failed since 1990, Confederation Life and Sovereign Life,
were among the 20 largest Canadian life insurance companies
in 1985. Of the numerous smaller companies active at the time,
only one has failed. It is therefore quite obvious that size
is no indication of financial strength or stability. The only
difference is that big companies make a bigger splash when they
fall.
4.
If you are concerned or believe that you have reason for concern
about the long term financial strength or claim paying ability
of insurance companies:
Nothing, perhaps
other than death and taxes, is absolutely certain. If
you are concerned or have reason to believe that there may be
reason for concern about the long-term financial strength or
claims paying abilities of insurance companies, then spread
the risk and split up your insurance coverage among several
insurance companies. In essence, splitting up your coverage
among several insurance companies uses the same principle, "spread
the risk", that insurance companies employ. On the other
hand, the added security from spreading the risk among several
insurance companies will slightly increase your total cost for
the coverage.
5.
Avoid - or at least limit - exposure to the financial
risk of critical illness
An unplanned critical
illness (are there any that are planned?) can instantly destroy
an otherwise sound and well designed financial and security
portfolio. A recent comprehensive study in the US has
revealed that critical illness is the trigger for nearly 50%
of all personal bankruptcies. The very last thing that
a person needs in time of a critical illness crisis is the stress
of a financial crisis. Numerous studies indicate that
psychological stress is one of the major risk factors for heart
attacks and other serious ailments. Fortunately, a prominent
heart surgeon invented a relatively new but important form of
insurance - Critical Illness insurance. Most leading insurance
companies in Canada offer this coverage. If your life
insurance agent hasn't offered Critical Illness insurance coverage
to you, find another local agent and get yourself covered.
If anyone recommended against critical illness insurance when
you could have qualified for the coverage, keep the evidence;
it could come in useful for your lawyer in the event that you
suffer a critical illness that would have been insured had you
not been misinformed.
6.
When you purchase a life insurance policy:
- At time of application:
- Read the application very carefully and make sure that
you fully understand each and every question and each and
every response made.
- Make sure that each and every question has been answered
correctly and fully
- Don't accept "this can be completed later"
- If the new application is intended to replace an existing
insurance contract, make sure that this is noted on the
application and make sure that you receive a fully completed
comparison disclosure form and a full sample contract for
the proposed new insuranced before completing the
new application. Stating that the new application will cancel
an existing contract does not mean that you are obligated
to cancel the existing contract, nor does it cancel the
existing contract. In fact, even if you are sure that
you want to cancel the existing contract, you should NEVER
cancel it before the new, replacing contract, is received
and is fully satisfactory. (See above notes about the Traps
in replacement)
- It is preferable to pay for life insurance premiums by
cheque or money order always made payable to the insurance
company. Avoid paying by cash.
- Retain with you all sales material, illustrations,
computer print-outs, etc. which were used in presenting
the policy. You will need these for comparison with the
policy contract itself.
- When you receive the policy contract:
- Note carefully the date on which you receive your new
policy. If the policy is unsatisfactory, you normally have
10 days from the date on which you receive it to return
it for a full refund.
- Check the policy document very carefully and immediately
upon receipt to at least:
- Make sure that it is complete, that a copy of your
original application is included and that no pages are
missing.
- That the stipulated premiums are those to which you
agreed
- That the benefits are those for which you applied and
that there are no exclusions of which you were previously
unaware.
- If the policy features cash values or paid up values,
check to make sure that these are the same as were illustrated.
- That any additional guarantees which were on the sales
illustration are not missing from the policy contract.
- Read the policy document thoroughly. It is a legal contract.
Make certain that you understand the terms, conditions,
limitations and exclusions.
- Ask questions and make inquiries regarding anything that
you are not sure of or cannot understand in the contract.
- Don't accept delays in receiving satisfactory answers
to any questions that you have. Remember, you only have
10 days.
If you choose not
to accept the new policy:
- Make sure that by returning it you don't leave yourself
without necessary coverage
- Make sure that you either have the agent pick it up and
provide you with a current dated receipt or that you
forward the policy to the insurance company thorough other
means which provide you with proof of return of the policy
and of the date on which it was returned.
If you choose to
accept the new policy:
- Arrange with your agent, broker or financial planner to
review the policy and your financial plan periodically.
- Keep the policy contract in a secure place (but don't keep
life insurance policies in bank safety deposit boxes).
- Advise your family or estate executor of the location of
the policy contract.
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